The University of Maribor, located in Slovenia, recently performed an in-depth assessment of 3 modern software tools which support designing/modeling of business processes and Business Process Re-Engineering (BPR) initiatives (1,2,3). Under the direction of Matjaz Roblek, M.Sc. (Faculty of Organizational Sciences), six(6) individual experts for BPR projects were asked to investigate various functions of:
The three BPR software tools were compared against each other using a unified methodology modified from(4). The results are presented in a tabular form and have as values:
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1.General characteristic of BPR tool |
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Type of characteristic: |
Aris Toolset 4.0-6.1 |
Income 3.4-4.2 |
EZ-Process (with BPR) |
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Modeling capability |
Y |
Y |
Y |
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Static Simulation capability |
Y |
Y |
Y |
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Dynamics Simulation capability |
N |
Y |
N |
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Analysis capability |
Y |
Y |
Y |
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Connection to preferred ERP |
V.Good |
V.Good |
V.Good |
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Connection to open ERP |
Poor |
N |
Not tested |
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2.Hardware and software characteristics |
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Type of characteristic: |
Aris Toolset 4.0-6.1 |
Income 3.4-4.2 |
EZ-Process (with BPR) |
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Platform |
PC |
PC |
PC |
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Operating system |
Win XP Professional |
Win XP Professional |
Win XP Professional |
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System performance |
V.Good |
Good |
V.Good |
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Installation process |
Easy |
Difficult |
Easy |
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3.General user features |
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Type of characteristic: |
Aris Toolset 4.0-6.1 |
Income 3.4-4.2 |
EZ-Process (with BPR) |
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Easy to use |
Y |
Y |
Y |
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Level of expertise required |
High |
Moderate |
Low |
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Quality of Graphical interface |
V.Good |
Poor |
Good |
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Robust |
Y |
Y |
Y |
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4.Tool documentation |
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Type of characteristic: |
Aris Toolset 4.0-6.1 |
Income 3.4-4.2 |
EZ-Process (with BPR) |
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Installation guide |
Y |
Y |
Y |
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User manual |
Y |
Y |
Y |
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Worked example |
Y |
Y |
N |
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Demo example |
Y |
Y |
N |
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Other documentation |
Y |
Y |
Y(web) |
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On-line help |
Good |
Good |
V.Good |
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Are documents easy to follow |
N |
Y |
Y |
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5.Quality of reports |
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Type of characteristic: |
Aris Toolset 4.0-6.1 |
Income 3.4-4.2 |
EZ-Process (with BPR) |
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Printing of models |
V.Good |
Good |
Good |
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Printing of ISO reports |
Y |
Y |
Y (with EZ-Book) |
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Printing of custom reports |
V.Good |
Good |
Poor |
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Look of screen reports |
V.Good |
Good |
Good |
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Look of printing reports |
V.Good |
Good |
Good |
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External links for reports |
doc, xls, html |
doc/xls |
html.,xml |
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Active web examination |
Y(with WEB Design) |
N(just pict.) |
Y(with EZ-Publisher) |
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6.General characteristics of modeling |
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Type of characteristic: |
Aris Toolset 4.0-6.1 |
Income 3.4-4.2 |
EZ-Process (with BPR) |
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Demand before-defining work rules |
Y |
N |
Y |
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Modeling of organizational structure |
V.Good |
V.Good |
Good |
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Modeling of function structure |
V.Good |
N |
V.Good |
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Modeling of information structure |
Poor |
V.Good |
N |
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Process structure modeling |
V.Good |
Good |
V.Good |
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Control of model logic |
Poor |
Good |
Good |
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Model Back-Up |
Y |
Y |
Y |
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7. Modeling organizational structure |
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Type of characteristic: |
Aris Toolset 4.0-6.1 |
Income 3.4-4.2 |
EZ-Process (with BPR) |
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Organization unit |
Y |
Y |
Y |
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Position (role) |
Y |
Y |
Y |
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Person |
Y |
Y |
Y |
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Quality of hierarchical structure |
Good |
V.Good |
Good |
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Connection on process model |
V.Good |
V.Good |
Good |
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8. Modeling functional structure |
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Type of characteristic: |
Aris Toolset 4.0-6.1 |
Income 3.4-4.2 |
EZ-Process (with BPR) |
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Function |
Y |
N |
Y |
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Quality of functional hierarchy |
Good |
N |
Good |
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Connection on process model |
V.Good |
N |
V.Good |
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9. Modeling informational structure |
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Type of characteristic: |
Aris Toolset 4.0-6.1 |
Income 3.4-4.2 |
EZ-Process (with BPR) |
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Information carrier |
Y |
Y |
Y(Process model) |
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Database |
Y |
Y |
Y * |
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Entity |
Y |
Y(form of document) |
Y * |
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Attributes |
Y |
Y |
Y * |
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Relationship types |
Y |
Y |
Y * |
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CASE export |
Y(Toolbus) |
Y |
Y * |
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Quality of info. model |
Poor |
V.Good |
V.Good * |
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Connection on process model |
Poor |
Good |
V.Good * |
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* from version 2005 |
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10. Mandatory model attributes |
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Type of characteristic: |
Aris Toolset 4.0-6.1 |
Income 3.4-4.2 |
EZ-Process (with BPR) |
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Model author |
Y |
Y |
Y |
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Status/Version |
Y |
Y |
Y |
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Date of creation |
Y |
Y |
Y |
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11. Mandatory object attributes |
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Type of characteristic: |
Aris Toolset 4.0-6.1 |
Income 3.4-4.2 |
EZ-Process (with BPR) |
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Descriptions |
V.Good |
V.Good |
V.Good |
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Description of times |
Good |
V.Good |
Good |
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Description of costs |
V.Good |
Good |
Good |
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(1) Roblek, Matjaž: “Predvidevanje v oskrbovalni verigi”, Management in razvoj organizacije; 22. konferenca o razvoju organizacijskih ved, 25-28.3.2003, Zbornik referatov; Portorož 2003
(2) Ljubič, Tone, Roblek, Matjaž. BPR (Business Process Reengineering) - What tool to use. V: XXII. Medzinárodné kolokvium organizácia práce Reengineering dynamická forma zvyšovania profesionálneho života firiem, Vysoké Tatry-Tatranská Lomnica, [2.-4.] november 1998. 1. vydanie. Bratislava: Slovenský komitét pre vedecké riadenie ZSVTS, 1998, str. 218-226.
(3) Roblek, Matjaž, Kern, Tomaž, Ljubič, Tone. Orodja za pomoč pri prenovi poslovnih procesov, 18. posvetovanje organizatorjev dela, Portorož, 31. marec, 1.- 2. april 1999. Evropska skupnost in management : zbornik posvetovanja z mednarodno udeležbo. Kranj: Moderna organizacija, 1999, str. 416-420.
(4) Bradley P., Browne J., Jackson S. Jagdev H.: Business process re-engineering (BPR) – a study of the software tools currently available. Computers in industry, vol. 25, Elsevier Science B.V., 1995
About research team
University of Maribor
Faculty of Organizational
Sciences,
www.fov.uni-mb.si
LAPROIS Laboratory
Kidriceva 55a
4000 Kranj
Slovenia
Members:
- prof. Tone LJUBIC Ph.D.
- prof. Tomaz KERN Ph.D.
- prof. Miro JERAJ Ph.D.
- Jure MEGLIC M.Sc., assistant
- Benjamin URH M.Sc., assistant
- Matjaz ROBLEK M.Sc.,
assistant